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When assigning new subscriptions to your customers, Hyperline offers a powerful way to create pre-configured and reusable templates. Subscription templates support all configuration options and parameters available when creating subscriptions. By selecting a template during the subscription assignment flow, the form will automatically be filled with all configurations from the selected template. All details inherited from the template can still be customized in the final customer subscription without affecting the original template, typically configured by an admin.

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Configuration

Templates have a name (which becomes the subscription name when assigned, though it can be overridden during creation) and an optional internal description. They can include multiple subscription configurations — each with a currency and, optionally, a country for which it is eligible. If no specific country is defined, the configuration applies to all countries. Each subscription configuration supports all the same options as a standard subscription form, including contract settings, invoicing preferences, products/coupons, multi-phase setups, … By adding multiple configurations to the same template, you can pre-configure variations by currency or market while keeping them under a single template. Hyperline also provides a one-click action to duplicate configurations, saving time when creating similar setups for another currency. You cannot create duplicate configurations within a single template for the same currency/country pair. If needed, we recommend creating separate templates.

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Price inheritance

When configuring a template, product prices from the catalog are suggested and instantiated within that template. If product catalog prices are later updated, template prices will not automatically change. This prevents unintended modifications and ensures stability for legacy offers. You can still update template prices manually if desired.

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Subscription assignment

When assigning a new subscription to a customer, only templates matching the customer’s currency and country will be suggested. If multiple configurations match, the most specific one will be selected automatically. For example, a template has three configurations:
  1. EUR — eligible for all countries
  2. EUR — eligible for France
  3. GBP — eligible for the UK
If this template is selected for a French customer using EUR, configuration 2 (EUR/France) will be applied, even though configuration 1 also matches.

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Quote templates

Subscription templates can also be used in quote templates. This enables quotes with fully pre-filled subscription configurations, reducing manual work, minimizing errors, and promoting internal standardization.

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Updating templates

When updating a subscription template (currency, country, or configuration), existing subscriptions linked to it will not be automatically updated. This allows you to evolve offers without affecting active subscriptions. Existing subscriptions can still be updated manually using the subscription update flows, independently of the template.