Choose the right configuration type
All configurations in the quote editor must have the same type and use the quote’s currency. You can include up to 50 configurations in one quote.
A quote on a parent customer cannot currently update existing subscriptions
belonging to its children. Create the update quote on the child that owns
the subscriptions. You can include several of that child’s subscriptions
in the same update quote.
Business use cases
Negotiate one purchase for several subsidiaries
Example 💡
Northstar Group purchases annual subscriptions for Northstar France and
Northstar Germany. Sales sends one quote to the parent company, with one
New subscription configuration assigned to each child. Each subsidiary
has its own products, quantities, prices, and activation settings. Both
configurations use EUR, the quote’s currency.
Sell separate contracts to one customer
Example 💡
You sell Atlas Software an annual analytics subscription for its finance
team and a separate support subscription for its operations team. Add two
New subscription configurations assigned to Atlas Software, with the
products, prices, and billing settings for each contract.
Agree on changes to several existing subscriptions
Example 💡
Meridian already has two subscriptions: one for its sales team and one
for its support team. You negotiate additional seats for both. Create an
update quote on Meridian and add one Subscription update configuration
for each existing subscription.
Bundle one-time purchases across subsidiaries
Example 💡
You sell onboarding services to Northstar France and a training package
to Northstar Germany. Create a quote on Northstar Group with two
One-off invoice configurations, one assigned to each child customer.
Both purchases use EUR.
Create the quote
- Enable Allow multiple configurations in Settings > Quoting.
- Create a quote for the customer who will receive the proposal. For a purchase across subsidiaries, select the parent customer.
- In Quote details, click Add configuration and choose the type.
- For a new subscription or one-off invoice, if the quote customer has children, select the customer first. The option tagged Quote customer keeps the configuration with the customer selected for the quote. Existing subscriptions for the selected customer appear for reference. Click Continue.
- Configure the products and billing settings, then save to return to the quote editor. For an update, select the existing subscription and configure the changes.
- Use the button below the existing configurations to add another of the same type: New subscription, Subscription update, or One-off invoice.
- Complete every configuration, review the shared terms and quote value, then finalize and send the quote for signature.
Manage customers and configurations
While the quote is a draft, you can:- Change the assigned customer for a new subscription or one-off invoice: click the pencil next to the customer name in the configuration header. Select a direct child or the option tagged Quote customer. Archived child customers cannot be selected.
- Reorder configurations by dragging their header handles. The customer-facing quote and PDF follow this order.
- Edit or remove a configuration using its header actions.
- Resume an unfinished configuration using Configure subscription, Configure update, or Configure invoice.
Adding more than one configuration requires multiple configurations to be
enabled for your account. If it is disabled, you can still edit or remove
existing configurations.

