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Documentation Index

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Payout reconciliation helps you understand how money received in your bank account maps back to the payment transactions processed through a Payment Service Provider (PSP). When Hyperline detects a provider payout on a connected bank account transaction, it groups the matching payment transactions and displays the payout directly in the Transactions section. This gives finance teams a clear view of the gross amount collected, provider fees, and net amount included in the payout.
Payout reconciliation is currently available for automatic Stripe payouts paid into a connected bank account.

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Before you start

To use payout reconciliation, make sure that:
  • Your Stripe account is connected in Settings > Payment
  • The bank account receiving Stripe payouts is connected to Hyperline
  • Bank account transaction synchronization is active
  • The related Hyperline payment transactions are settled
If you still need to connect a bank account, see Reconciliation.

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How Hyperline matches payouts

After each bank transaction refresh, Hyperline looks for incoming bank transactions that can represent a provider payout. For Stripe payouts, Hyperline matches a bank transaction when:
  • The transaction is posted and incoming
  • The bank transaction label identifies Stripe
  • The amount and currency match one automatic Stripe payout
  • The Stripe payout arrival date is close to the bank transaction date
  • The payout contains settled payment transactions already recorded in Hyperline
If several Stripe payouts could match the same bank transaction, Hyperline does not attach one automatically. This avoids linking the bank movement to the wrong provider payout.

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Review payouts

Go to Transactions > Connected Bank Accounts to review bank account activity. Rows matched to a provider payout show a provider payout tag, such as Stripe payout, instead of the raw bank transaction label. Hover over the tag to see:
  • The original bank transaction description
  • The number of matched transactions
  • The payout arrival date
Click the row to open the transaction drawer. The payout section shows:
FieldDescription
ProviderThe payment provider that issued the payout
Payout IDThe provider payout identifier
Arrival dateThe payout arrival date reported by the provider
Matched atWhen Hyperline matched the bank transaction to the payout
Payout amountThe total payout amount received from the provider
Provider feesThe total fees included in the matched payout lines
Net includedThe total net amount included in the matched payout lines
TransactionsThe number of Hyperline payment transactions included in the payout
The side panel lists the matched transactions. Use it to confirm which customer payments and refunds are included in the payout before exporting or reconciling the bank movement in your finance workflow.

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What to do when a payout is missing

If an expected payout does not appear as matched:
  • Check that the destination bank account is connected and syncing successfully
  • Confirm that the payout is an automatic Stripe payout
  • Confirm that the payout amount and currency match the bank transaction
  • Wait for the next bank transaction refresh if the payout has just arrived
  • Check whether the bank transaction is already linked to an invoice reconciliation
If a payout still does not match, reach out via the in-app chat with the bank transaction date, amount, currency, and provider payout ID.