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Contract renewal price adjustments

You can now configure a percentage increase or decrease to recurring product prices at contract renewal. Choose whether to apply the adjustment automatically, prepare a draft quote for signature, or create a draft subscription update for review. You can prepare quotes and draft updates a configurable number of days before renewal. Quotes display the adjustment percentage. Learn more about renewal price adjustments

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Customer Intelligence in CRM

With the Customer Intelligence add-on, you can now review customer health directly in your CRM. The new HubSpot card and Attio widget show the linked customer’s latest health score and monitoring summary. This helps you prepare for renewals and identify accounts that need attention without leaving your CRM. Add the Customer intelligence card to HubSpot company, contact, or deal records, or the Customer intelligence widget to Attio company or deal records. Open the card or widget to review the detailed monitoring analysis when a result is available. Learn more about Customer Intelligence Learn more about the HubSpot card Learn more about the Attio widget

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Future subscription timeline

The Timeline tab now shows upcoming subscription events alongside past activity. You can review future renewals, phase transitions, and scheduled subscription updates, then preview their associated invoices. Contract renewal events also appear in the timeline, making it easier to understand what happens next for each subscription.

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Invoice and credit note approvals

Approval workflows now cover invoice and credit note finalization, using the same approval steps and notifications as quotes. When you submit a draft document for finalization and it matches an approval rule, it moves to Pending approval for review. This gives your finance team control over which documents need approval before they are issued. Learn more about approval workflows

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Email settings and custom sending domains

You can now set up a custom sending domain directly in Settings > Emailing. Add your domain, follow the displayed verification instructions, and configure the sender name and email address your customers see. The redesigned settings also let you customize the sender and reply-to address independently for each invoicing entity. You can preview email templates in the product and open newly sent emails from the audit log to see exactly what the recipient received. A delivery history shows recorded events, including email openings likely triggered by automated tools. Learn more about email settings

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Generate future invoices

When generating subscription invoices in advance, you can now review the list of invoices and preview each one before confirming. You can also select Group all invoices into one to combine the generated invoices into a single invoice instead of issuing a separate invoice for each billing period. Learn more about generating future invoices

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Cancellation previews

When cancelling a subscription, you can now preview the invoice or credit note Hyperline will issue. This lets you review the charges or credits before confirming. Cancellation documents now reference the products being charged or credited, giving you and your customer a clearer breakdown of the adjustment. Learn more about cancelling subscriptions

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Multiple shipping addresses

Customers can now have multiple saved shipping addresses. You can choose whether to use the billing address or a separate shipping destination, then assign a specific address to each subscription. This lets you keep one billing address while displaying different shipping destinations on subscription invoices, for example when a customer has several offices. New API endpoints also let you manage customer addresses through your integration. Learn more about customer addresses

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Mobile quote signing

Quote signing is easier on mobile, with a Sign button that stays visible at the bottom of the screen and improvements to page layout and scrolling. When required customer details are missing, the signing flow clearly prompts the customer to complete them. Once the details are filled in, the customer moves directly to the next step without having to select Sign again. Learn more about quote signatures

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Company autocomplete in public pages

Company autocomplete is now available on checkout pages, in the customer portal, on public quote forms, and when configuring an invoicing entity. You and your customers can select a company and prefill its details in these forms, extending the autocomplete already available when creating or editing a customer.

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Other improvements

  • Subscription invoicing permissions: A dedicated permission now controls advanced invoicing options, helping you keep finance settings consistent across subscriptions. Learn more
  • Catalog coupons on invoices: Select an existing coupon from your catalog when creating a one-off invoice, alongside the option to configure a discount directly. Learn more
  • Invoice filters: Filter invoices by custom property values to find the documents you need.
  • Pricing across countries: Apply a price configuration to several countries without repeating the same setup for each one. Learn more
  • Accounting rules: Use an invoice type filter to route standard invoices and custom documents to different accounts. Learn more
  • Usage aggregation: Use the first matching value within a billing period when calculating a usage metric. Learn more
  • Anrok product codes: Select from existing Anrok product codes when configuring a product, instead of entering an identifier manually.