Transactions and reconciliation

Alongside pricing and billing-related capabilities (including subscriptions, invoicing, etc.), Hyperline assists you with the payment process by charging the payment method and automatically reconciling it.

Payments correspond to the ‘Transaction’ concept and represent a move of money.

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Transaction status

In the Invoice section, there is a segment dedicated to displaying the invoice’s transaction status. This status can be:

• To process: The transaction is waiting to be processed by Hyperline system.
• Pending: The transaction has been authorized by the related payment processor, but the banking transaction is not yet settled.
• Settled: The transaction has been cleared on the banking side, the money transfer is fully completed.
• Cancelled: The transaction has been cancelled and won’t be processed again.
• Failed: The transaction failed. Learn how to handle payment errors on this page.

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Payment reconciliation

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With a payment provider

If you choose cards or direct debit, invoices processing will be automatic and automatically reconcile without the need of manual action.

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With an external bank account

Hyperline supports over 3000 bank connections in 30 countries, enabling you to link your business bank account in just one click within the platform. Once added, you’ll be able to connect and use your bank account details in invoices, and allow Hyperline to suggest transactions from the account for each invoice, facilitating easy reconciliation.

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Disconnect bank account

If you which to disconnect your bank account from Hyperline, simply delete your bank account.

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With automated bank transfer

Hyperline offers a method to automate bank transfer reconciliation by assigning bank account details to each invoice for a customer (the account details remain constant for each customer) and a distinct reference for every invoice.

The bank account details and reference are added to the invoice when it is ready to be paid and sent for payment.

When a payment is received in this bank account with the matching reference, Hyperline automatically reconciles the invoice and marks it as paid, eliminating the need for manual intervention. If a customer uses an incorrect and unrecognized reference, the funds are returned to the customer’s bank account.

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With manual bank transfers

If you enable manual bank transfers as a payment option (in the ‘Settings -> Payment’ page), you’ll need to manually update invoices as ‘Paid’ in Hyperline, since we cannot access your bank account information and transaction history.

After you’ve set up a subscription for your customer, they can pay via their checkout page by choosing ‘Bank transfer’.

When the customer clicks on Pay, they will access a link to download their invoice as a PDF document.

From there, the invoice will appear to you in the Invoices section as To pay.

It will be your prerogative to mark it as Paid or Partially paid from Hyperline.

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Marking invoices as paid or partially paid

When creating a new subscription with bank transfers, the invoice status will automatically be marked as To pay until a first payment is made by the customer.

There are two ways you can switch a To pay status to Paid or Partially paid.

From the Invoices page, by clicking on the three-dots menu on the line of the chosen invoice, and by clicking on Mark as paid / partially paid.

Or from the invoice page itself, by clicking on Actions and then on Mark as paid / partially paid.

You can choose to mark the invoice as Paid or Partially paid. Specify the amount paid and click on Save.

The invoice status will switch to either Paid or Partially paid, and the transaction status will be marked as Settled which means the transaction has been completed.

Here is how it will look for a partially paid invoice:

And for a fully paid invoice: